Terms and Conditions

1. Introduction.

Welcome to our website www.curatedliving.co.uk. The terms and conditions set out below relate to the purchase of products through our website and should be read in conjunction with our Privacy Policy and Delivery & Returns terms. You will be asked to give your express agreement to these terms and conditions before you complete a purchase.

These terms and conditions do not affect any statutory rights you may have as a consumer.

2. Interpretation

In these terms and conditions please note that "we”, “us” and “our” relates to Curated Living Ltd, and "you” and “your” relates to our customer or prospective customer. “Items” or “Goods” relate to the products for sale on our website.

3. Order process

You can place an order online at www.curatedliving.co.ukor by phone on +44 (0) 1428 870050. When you place your order you are making an offer to Curated Living to purchase the items detailed in the order subject to these terms and conditions.

To place an order with us, you must add the products you wish to purchase to your shopping cart and then proceed to the checkout. Here you can edit your basket and select your preferred method of delivery. To complete your order you will be asked to provide us with your name, shipment address, email address and payment details. You will then be asked to confirm that you have read, understood and consent to the terms laid out in this document.

Once you have placed your order, you will receive an automatic email confirmation that your order has been received. This email is not an acceptance of your order and we retain the right to contact you and issue a full refund in the event that your order cannot be fullfilled for reasons including, but not limited to, stock availability, delivery charges and suspicion of fraudulent activity.

A contract between you and us for the sale of the products will only exist once the order has been accepted, processed and dispatched to you.

Please note: we do not file a copy of your agreement to our Terms & Conditions and therefore all subsequent orders will be deemed as separate and treated individually.

4. Product Pricing, Descriptions and Availability

All product prices are quoted in pounds stirling and are inclusive of VAT at the current rate. We may change the prices from time to time but this will not affect any current or previous confirmed contracts.

It is possible that prices on the website may be incorrectly quoted;accordingly, we will verify prices as part of our sale procedures so that the correct price will be notified to you before the contract comes into force.
In addition to the price of the products, you will have to pay a delivery charge, which will be notified to you before the contract of sale comes into force.

5. Payments

You must, during the checkout process, pay the prices of the products you order. Payments may be made by any of the permitted methods specified on our website. If you fail to pay to us any amount due in accordance with the provisions of these terms and conditions, then we may withhold the products ordered and/or by written notice to you at any time cancel the contract of sale for the products.
If you make an unjustified credit card, debit card or other charge-back then you will be liable to pay us, within 7 days following the date of our written request:

(a) an amount equal to the amount of the charge-back;
(b) all third party expenses incurred by us in relation to the charge-back (including charges made by our or your bank or payment processor or card issuer);
(c) all our reasonable costs, losses and expenses incurred in recovering the amounts referred to (including without limitation legal fees and debt collection fees).

For the avoidance of doubt, if you fail to recognise or fail to remember the source of an entry on your card statement or other financial statement, and make a charge-back as a result, this will constitute an unjustified charge-back.

6. Delivery & Returns

Our polices and procedures relating to the delivery of products is set out on our Delivery & Returns page.

7. Returns & Cancellation Rights

You reserve the right to withdraw from entering into a contract with us through an order placed on our website, without giving any reason for your withdrawal or cancellation, within 14 days of receiving the products.

If you cancel an order, you will receive a full refund of the amount you paid to us in respect of the order including the cost of delivery to you, except if you chose a delivery option costing more than the least expensive kind of delivery that we offer. We reserve the right to retain the difference in cost between the kind of delivery you chose and the least expensive kind of delivery that we offer.

If the value of the products returned by you is diminished by any amount as a result of the handling of those products by you, beyond what is necessary to establish the nature, characteristics and functioning of the products, we may recover that amount from you up to the contract price. We may recover that amount by deducting it from any refund due to you or require you to pay that amount direct to us. Handling which goes beyond the sort of handling that might reasonably be allowed in a shop will be "beyond what is necessary to establish the nature, characteristics and functioning of the products" for these purposes.

We will refund money using the same method used to make the payment, unless you have expressly agreed otherwise. In any case, you will not incur any fees as a result of the refund.

Unless we have offered to collect the products, we will process a refund due to you as a result of a cancellation on the basis described in this section within the period of 14 days after the day on which we receive the returned products or (if earlier) after the day on which you supply to us evidence of having sent the products back. If we have not sent the products to you, or have offered to collect the products, we will process a refund due to you without undue delay and, in any case, within the period of 14 days after the day on which we are informed of the cancellation.

8. Warranties & Representations

You warrant and represent to us that:
(a) you are legally capable of entering into binding contracts;
(b) you have full authority, power and capacity to agree to these terms and conditions;
(c) all the information that you provide to us in connection with your order is true, accurate, complete and non-misleading; and
(d) you will be able to take delivery of the products in accordance with these terms and conditions [and our delivery policy and procedures].

We warrant to you that:
(a) we have the right to sell the products that you buy;
(b) the products we sell to you are sold free from any charge or encumbrance, except as specified in these terms and conditions;
(c) the products you buy will correspond to any description published on our website; and
(d) the products you buy will be of satisfactory quality.

9. Breach of Product Warranty

If you believe that products you have purchased from us breach any of the warranties set out in Section 8, please contact us to discuss the issue and arrangements for the return of the products. If products you purchase from us do not conform with our warranties then you will be entitled to a refund of all amounts paid in respect of those products. Alternatively and subject to availability, we may agree to supply you with replacement products, in which case we will pay the cost of delivering those replacement products to you. In either case we will reimburse you for your reasonable expenses incurred in returning the products to us.

If you return a product in contravention of these terms and conditions, and you do not have any other legal right to a refund or exchange in respect of that product:

(a) we will not refund the purchase price or exchange the product;
(b) we may retain the returned product until you pay to us such additional amount as we may charge for re-delivery of the returned product; and
(c) if we do not receive payment of such additional amount within 14 days of issuing a request for payment, we may destroy or otherwise dispose of the returned product in our sole discretion without any liability to you.

10. Limitations & Exclusions of Liability

Nothing in these terms and conditions will:
(a) limit or exclude any liability for death or personal injury resulting from negligence;
(b) limit or exclude any liability for fraud or fraudulent misrepresentation;
(c) limit any liabilities in any way that is not permitted under applicable law; or
(d) exclude any liabilities that may not be excluded under applicable law,
(e) effect your statutory rights as a consumer, except to the extent permitted by law.

We will not be liable to you in respect of any losses arising out of any event or events beyond our reasonable control. Nor shall we be liable to you in respect of any business losses, including (without limitation) loss of or damage to profits, income, revenue, use, production, anticipated savings, business, contracts, commercial opportunities or goodwill.

You accept that we have an interest in limiting the personal liability of our directors or employees and, having regard to that interest, you acknowledge that we are a limited liability entity; you agree that you will not bring any claim personally against our directors or employees in respect of any losses you suffer in connection with the website or these terms and conditions (this will not, of course, limit or exclude the liability of the limited liability entity itself for the acts and omissions of our directors and employees.

11. Order Cancellation

We may cancel a contract under these terms and conditions immediately, by giving you written notice of termination, if:
(a) you fail to pay, on time and in full, any amount due to us under the contract; or
(b) you commit any breach of the terms of the contract.

We may cancel a contract under these terms and conditions by written notice to you if we are prevented from fulfilling that contract by any event beyond our reasonable control, including (without limitation) any unavailability of products, any power failure, industrial dispute affecting any third party, governmental regulations, fire, flood, disaster, riot, terrorist attack or war.

12. Intellectual Property Rights

Unless otherwise indicated, all Intellectual Property rights including, but not limited to, Copyright and Trademarks, product images and descriptions belong to Curated Living and its manufacturers or distributors.
You may not reproduce, copy, distribute, store or in any other fashion re-use such material unless given express written permission to do so by Curated Living or the relevant manufacturer or distributer.

13. Contract Variation

We may revise these terms and conditions from time to time by publishing a new version on our website. A revision of these terms and conditions will apply to contracts entered into at any time following the time of the revision, but will not affect contracts made before the time of the revision.

14. Assignment

You hereby agree that we may assign, transfer, sub-contract or otherwise deal with our rights and/or obligations under these terms and conditions − providing, if you are a consumer, that such action does not serve to reduce the guarantees benefiting you under these terms and conditions.

You may not without our prior written consent assign, transfer, sub-contract or otherwise deal with any of your rights and/or obligations under these terms and conditions.

15. Agreement & Law

These terms and conditions (together with our delivery and returns policy) shall constitute the entire agreement between you and Curated Living, in relation to the sale and purchase of our products, and shall be governed by and construed in accordance with English Law.

Any disputes relating to a contract under these terms and conditions shall be subject to the non-exclusive jurisdiction of the courts of England.

16. Our Details

This website is owned and operated by Curated Living Ltd.

We are registered in England and Wales under registration number 9020538.

Our principal place of business is at Stevenson House, St. Christophers Green, Weyhill, Haslemere, Surrey, GU27 1BY.
You can contact us by writing to the business address given above, by using our website contact form, by email to info@curatedliving.co.uk or by telephone on 01428 870050.